The most common complaint we hear from customers who come to us after using other web designers is that the designer doesn't call back, or didn't understand, or couldn't explain so that the customer could understand. In other words, failures of communication. This is usually based not just on poor communication skills, but on lack of professionalism or what we call "little customer in a big pond" syndrome (when dealing with a big expensive design studio).
21thirteen design is founded on two principles:
The first is that we communicate well. We listen and understand what people say. We make sure you understand what we're talking about. We return calls promptly. We do what we say we're going to do, and if there's some reason we can't, we're honest and upfront about it. We'll tell you and we'll say why. We deliver what we promise.
The second is that we are a small company, which keeps your cost down, but we can provide big company quality and service. By networking with top professionals in the field who may be more expert at various phases of web design and construction than we are, we can offer more and better features and services than your average small company.
In our eyes, there is no such thing as a small job. Every job is important. Every job is a potential star in our portfolio; the one that will lead to the next job and the next.
So look at our Portfolio. Browse our Services. Educate yourself with our Resources page so you can make better educated desisions. Read our Testimonials. Ask for references. Call us and let's talk about your website